Declined Purchase - Luxelion Watch Faces
Thank you for attempting to purchase a Luxelion product. I’m very sorry to see that your recent payment didn’t go through. I understand how frustrating that can be.
We’re a small indie developer (right now just 1 person, 2 cats, and a dog), so every purchase makes a big impact. I’d love to help you retry your purchase and get the watch face(s) you wanted.
There are 2 common causes for a failed payment:
Reason 1) Incorrect Payment Details
The first (and easiest) is if the card or billing information is incorrect. You can retry your details to fix this. The payment can fail if any of the following are incorrect:
- Credit card number
- CVV code
- Postal code
Reason 2) International Payments
The second (and slightly less easy) reason is if you’re paying from a bank outside the USA, where we’re based. Your bank may be extra cautious about international charges and not let the payment go through. To resolve this, please call your bank and get them to authorize the international charge.
—
As a thank you for attempting to purchase and retrying, I’d like to offer you a special discount code. This code will provide you with 30% off your purchase:
If you appreciate my work, I’d also really appreciate you leaving a positive review on the Garmin ConnectIQ store. I’m planning to invest more time in the apps that get the most positive reviews, since those are the most likely to reach the most people.
Thank you so much for trying my watch faces and trying to support us with your purchase. Please let me know if you have any questions.
Sincerely,
Mike