Why didn’t my payment go through?

There are 2 common causes for a failed payment:

Reason 1) Incorrect Payment Details

The first (and easiest) is if the card or billing information is incorrect. You can retry your details to fix this. The payment can fail if any of the following are incorrect:

• Credit card number
• CVV code
• Postal code

Reason 2) International Payments

The second (and slightly less easy) reason is if you’re paying from a bank outside the USA, where we’re based. Your bank may be extra cautious about international charges and not let the payment go through. To resolve this, please call your bank and get them to authorize the international charge.